怎么取消啊 好几天不拉屎怎么办了!

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收到梅西的邮件,我直接用支付宝下单付款,用的是支付宝内的余额,说没有货,但是网站我看还在出售。怎么回事。邮件大概意思明白,但是不知道到底为什么。谁给翻译详细下!谢谢
Dear Valued Customer,
This email about order number E4X0010******
Unfortunately, we are unable to fulfill your order as your merchandise
is not available when the order was processed. Thus, your order has been
We experienced a high volume of orders for your merchandise. By this,
our real-time inventory system was not able to keep up with the demand,
and we had to cancel the merchandise from your order after it was
accepted. I apologize for any inconvenience this may cause.
Please check your Alipay account from time to time for an update about
your refund.?
Please replace your order .? Don't worry, we'll honor the
same merchandise price as a courtesy.
Once you've placed an order, you may contact us and attach this email
with reference for the adjustment. Please provide your new order # once
you've contacted us for the adjustment.
Again, I am sorry for any troubles you had. If there is anything else we
can do to help, please don't hesitate to call us at 00 1-513-573-7912,
or send an email to .
Thank You,
Mary Ann Casipit
Customer Service
等了一个星期没有任何反应今天收到取消的邮件,郁闷
他们就是说没货了,虽然网上显示有,但实际没货了
我觉得就是想砍单,随便找个理由吧!
网上显示有货,其实库存没有,核实之后发现不能给你发货,只能取消你的订单
梅西太缺德了~
没货了所以取消订单了
shadow8169 发表于
我觉得就是想砍单,随便找个理由吧!
美国正规官网大公司不敢做这么不负责任的事情的
她们解释了取消订单的原因:说白了就是,这个东西被哄抢,仓储数量不够,你点背,发货发的你的时候仓库已经没货了,只好取消你的订单。但是,请!注!意!他们说你可以再次下单(应该是等有货之后),一旦你下单了,请与他们联系,提供你的订单号并且附上“这封她们发给你的英文邮件”给他们作为依据,你依然享有跟取消的这次订单一样的折扣价格。算是对你的补偿啦
Ryan91619 发表于
等了一个星期没有任何反应今天收到取消的邮件,郁闷
macy经常来这手啊...同情一把 之前帮客户抢的白菜衣服...也是这个情况~气氛!
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